Last updated: 14 May 2025

Lavender Bakery & Bites (“we”, “our”, “us”) operates the website www.thelavenderbakery.com. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

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1. Information We Collect

a. Personal Information
When you interact with our website, we may collect personal information such as:

• Name
  
  

• Phone number
  
  

• Email address
  
  

• Shipping and billing address
  
  

• Payment details (via secure third-party payment gateways)
  
  

b. Automatically Collected Information
We may also collect non-personal information automatically, such as:

• IP address
  
  

• Browser type
  
  

• Device information
  
  

• Pages visited and time spent on site
  
  

 

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2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders
  
  

• Communicate order updates and customer support
  
  

• Respond to inquiries and feedback
  
  

• Improve our website and customer experience
  
  

• Send promotional messages (if opted in)
  
  

• Monitor site usage and performance
  
  

We do not sell, trade, or rent your personal information to others.

 

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3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and provide relevant content. You can adjust your browser settings to disable cookies, though some features may not function properly.

 

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4. Third-Party Services

We may use trusted third-party service providers for:

• Payment processing (e.g., Razorpay, Paytm, etc.)
  
  

• Analytics (e.g., Google Analytics)
  
  

• Delivery and logistics
  
  

These providers have their own privacy policies and access only the information necessary for their services.

 

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5. Data Protection

We take reasonable precautions to protect your personal data. While no method of transmission over the internet is 100% secure, we use industry-standard measures to safeguard your information.

 

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6. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information. Please notify us immediately of any unauthorized use of your account.

 

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7. Your Rights

You have the right to:

• Access your personal information
  
  

• Correct inaccuracies
  
  

• Request deletion of your data
  
  

• Opt out of promotional communication at any time
  
  

To exercise these rights, please contact us at the details below.

 

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8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.

 

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9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last updated" date.

 

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10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Phone: 090049 64536
Email: lavv@lavenderbakeryandbites.com